Privacy Policy
Spitaleri Jewellers respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we may collect, use, store and protect information when you visit our website, contact us, request an appointment, submit an enquiry or otherwise interact with Spitaleri Jewellers.
Information We May Collect
We may collect personal information that you provide directly to us, including:
- Your name
- Email address
- Telephone number
- Location
- Appointment or consultation preferences
- Information submitted through enquiry or consultation forms
- Any other information you choose to provide when contacting us
We may also collect limited technical information automatically when you use the website, such as browser type, device information, IP address, pages visited and website usage data.
How We Use Your Information
We may use your information to:
- Respond to enquiries
- Arrange private appointments and consultations
- Manage bespoke or bridal enquiries
- Provide information about Spitaleri Jewellers, our services and creations
- Improve the website and user experience
- Analyse website usage and performance
- Maintain the security and operation of our website
- Comply with applicable legal or regulatory requirements
Analytics and Cookies
Our website may use cookies and analytics technologies to understand how visitors use the website and to improve its performance.
These technologies may collect information such as pages viewed, time spent on the website, device type and general location information.
Where required, non-essential cookies will only be used with your consent.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate the website, manage enquiries, provide technical services or support our business operations.
Any third-party providers are expected to handle personal information securely and only for the purposes for which it has been provided.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining client relationships and meeting legal or regulatory requirements.
Your Rights
Depending on your location, you may have rights in relation to your personal information, including the right to request access, correction or deletion of the information we hold about you.
You may also have the right to object to or restrict certain uses of your personal information.
Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
Third-Party Links
Our website may contain links to third-party websites or services. Spitaleri Jewellers is not responsible for the privacy practices or content of those third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact Spitaleri Jewellers through the contact details provided on this website.